Legal

Terms of Service

Last updated: March 2026

These Terms of Service ("Terms") govern your access to and use of the 86ops platform ("Service"), operated by 86ops ("we," "us," or "our"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Description of Service

86ops is a software-as-a-service (SaaS) platform designed for restaurant operators and their staff. The Service includes AI-powered tools for kitchen management, food safety label printing, vendor invoice tracking, checklist management, and related restaurant operations features. Features may evolve over time; some are in early access or beta.

2. Accounts and Eligibility

  • →You must be at least 18 years old to use the Service.
  • →You are responsible for maintaining the security of your account credentials.
  • →You are responsible for all activity that occurs under your account.
  • →You must provide accurate information when registering and keep it up to date.
  • →One account may represent one restaurant business or organization; additional locations are governed by your subscription plan.

3. Acceptable Use

You agree to use 86ops only for lawful restaurant operations and business purposes. You may not:

  • →Use the Service for any illegal purpose or in violation of applicable laws
  • →Upload content that infringes intellectual property rights
  • →Attempt to reverse engineer, decompile, or extract source code from the Service
  • →Use automated scripts to scrape, crawl, or overload the Service
  • →Share your account credentials with unauthorized parties
  • →Use the AI features to generate harmful, misleading, or deceptive content
  • →Attempt to gain unauthorized access to other users' data or our infrastructure

We reserve the right to suspend or terminate accounts that violate these terms without prior notice.

4. Subscriptions and Payment

Access to the full 86ops platform requires a paid subscription. Subscription terms:

Billing: Subscriptions are billed monthly or annually per location, depending on your selected plan. Payment is due at the start of each billing period.

Cancellation: You may cancel at any time. Cancellation takes effect at the end of the current billing period. No refunds are issued for partial periods unless required by law.

Price changes: We will provide at least 30 days' notice before changing subscription pricing. Continued use after the effective date constitutes acceptance.

Early access: During the early access period, pricing and features may be adjusted. Early access participants receive advance notice of any changes.

5. Data Ownership

You own your data. 86ops does not claim ownership of any content, data, or information you submit to the Service, including restaurant records, vendor data, invoices, labels, and checklist entries.

By using the Service, you grant 86ops a limited, non-exclusive license to store, process, and display your data solely for the purpose of providing and improving the Service. We will not sell your data or share it with third parties except as described in our Privacy Policy.

6. Service Availability

We aim to keep 86ops available and reliable, but we make no guaranteed uptime commitments at this stage. Specifically:

  • →The Service is provided on a best-effort basis. We do not offer a formal Service Level Agreement (SLA) during early access.
  • →We may perform maintenance that temporarily limits access. We will provide advance notice when possible.
  • →We are not liable for losses resulting from service interruptions, including data loss due to outages.
  • →AI-generated content is provided as-is. You are responsible for verifying AI outputs before acting on them.

7. Intellectual Property

The 86ops name, logo, platform design, software, and all related intellectual property are owned by 86ops and protected by applicable laws. Nothing in these Terms grants you any rights to our brand, technology, or proprietary content beyond the limited license to use the Service.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT AI-GENERATED CONTENT WILL BE ACCURATE OR COMPLETE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, 86OPS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO 86OPS IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

10. Indemnification

You agree to indemnify and hold harmless 86ops and its team members from any claims, damages, or expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

11. Termination

Either party may terminate the relationship at any time. You may close your account via the dashboard or by contacting us. We may suspend or terminate your account for violations of these Terms. Upon termination, your right to access the Service ends. We will retain and then delete your data as described in our Privacy Policy.

12. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in California, and you consent to personal jurisdiction in those courts.

13. Changes to Terms

We may update these Terms from time to time. We will notify active users of material changes by email or prominent in-app notice at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the revised Terms.

14. Contact

Questions about these Terms? Contact us at:

86ops

hello@86ops.com